Insured | Frequently Asked Questions

Cycle Insurance FAQ

WHAT IS THE MAXIMUM VALUE OF A BIKE YOU CAN INSURE?
Currently we have a maximum sum insured of AED75, 000 any one bike

WHAT IF I BOUGHT MY BIKE ON THE INTERNET?
That's ok, we can still insure it with proof of purchase invoice or valuation

WHAT IF I TRAVEL AND WANT TO TAKE IT ON HOLIDAY OR BACK TO MY HOME?
Providing you have purchased the World wide policy, this will allow frequent travel worldwide (* subject to policy terms and conditions) up to a maximum of 90 days any one 12 month period

ARE MY ACCESSORIES AND CLOTHING COVERED?
Yes If any items of clothing or accessories (* subject to policy terms and conditions) are damaged at the time of accident to the bike, up to a maximum of 10% of the insured bike value.

IS THERE AN AGE LIMIT TO BE INSURED WITH A BIKE?
Yes unfortunately minimum age is 16years.

WHAT HAPPENS IF I HAVE AN ACCIDENT?
As unfortunate as it may be if you suffer and accident or feel you have a claim, where possible take photos of the bike and the event, contact the claims team (contact details on your certificate) and you will be guided through what to do next.